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Shipping Info

FedEx Parrot
running stick figure

How fast do you process orders?

Our service time is a high priority for us. If we are able, we will ship your order the same day we get it. Typically, in stock items for domestic orders will be processed within 1-4 business days. Our business days are Monday thru Friday except on national holidays.

For international orders our processing time may be slightly longer due to the extra time it takes to obtain competitive shipping quotes and communicate your delivery options. We always attempt to find the best rates for our international customers. More often than not, delivery via the USPS is the least expensive option. Please note that we only charge our actual shipping costs and DO NOT add any handling charges when shipping to our customers.

What are the shipping rates for the continental U.S?

Flat rate shipping applies to ground shipments only within the Continental U.S. The shipping charge is based on the dollar value of your order prior to discounts. For flat rate shipping we will choose the carrier by which your order will be shipped.

Merchandise AmountADD
0 to $24.99$7.99
$25 to $49.99$8.99
$50 to $74.99$9.99
$75 to $99.99$10.99
$100 and upFREE

Your shipping and handling charges (and any applicable taxes) will be displayed during checkout. Shipping rates and policies are subject to change without notice.

Do you offer Free Shipping?

Yes, free ground shipping applies to all orders over $99.99 (before discounts and taxes) within the Continental U.S. only. For free rate shipping we will choose the carrier by which your order will be shipped.

Do you offer Expedited Shipping?

Yes, arrangements for expedited shipping can be made at an additional charge. Charges will be calculated by the carrier based on a combination of factors including package size, weight and shipping location. If you require expedited shipping service please place this request in the order comment section and email or call our office to confirm your request.

Parrot holding package on mailboxWhat are the shipping rates for Alaska, Hawaii, Puerto Rico and other U.S. Territories?

For orders shipped to Alaska, Hawaii, Puerto Rico and other U.S. Territories we will provide the shipment options for either USPS Priority Mail or FedEx. Charges will be calculated by the carrier based on a combination of factors including package size, weight and shipping location. Once your order is packed we will determine the carrier rates and contact you for approval.

What are the international shipping rates?

Additional shipping charges will apply to our base rates as displayed in our cart. We will obtain a shipping quote and contact you via email for your approval. For more information on international ordering please follow the link in our footer.

How long will it take to get my order?

Delivery times can vary depending on the chosen carrier. Typically, orders under two pounds ship via USPS and heavier orders ship via Fed Ex Ground. For free or flat rate shipping we will choose the carrier by which your order will be shipped.

USPS and FedEx ground deliveries are made Monday through Saturday.

The image map below illustrates the delivery times when we ship from our location in Colorado using via FedEx Ground.

FedEx delivery time map
FedEx legend